Frequently Asked Questions

CDI

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Since we have been in the cleaning business we have heard just about every question and concern our customers might have. For your convenience we thought we would share a few of the more common questions we have been asked about our commercial cleaning services. Let us know how we can help.

Do I need someone to be in the office for the cleaning?
First time clients are usually present to provide instructions on what they expect but it is not required for you to be there. If you won’t be present just make arrangements with us about access to your property.

Who provides the cleaning equipment and supplies?
We ask that you provide us with all the necessary cleaning equipment and supplies needed for the cleaning. By using your equipment and supplies we limit transfer of allergens and germs from one place to the other. Safety and health is our priority.

What are your payment methods?
Currently we accept cash or check.

What is the cancellation policy?
If you need to cancel or reschedule please let us know 24 hours in advance. If for any reason you don’t cancel and our maid is left standing in front of the door we require full compensation.

Will I get the same team every time?
If you are satisfied with one or more of our crew members we will certainly make sure you get the same personnel for future appointments.